Front-Office Analysis

The intention of this analysis is to detect weak spots in the daily operation and to enhance the organisational structure to further the commercial potential of the hotel. The hotel software (PMS) should be used as the main selling instrument and the staff trained accordingly.

This analysis also considers the teamwork with other departments, the confidence calculating and checking budgets and forecasts as well as revenue planning by using price- and availability management.

At the same time the competence of the employees will be raised in communicating well-structured and clear operational procedures. This furthers their confidence and conviction when dealing with guests and clients. To cut a long story short: the goal is to maximise the existing potential of human beings and the existing hardware.

For further information I can be reached by phone +49 (0)69 955 04 705

Please send me an offer!